You can depend on us to get your claim moving straight away. Our advisors will take all the relevant details and talk you through what will happen next. Even if you have an accident when most garages are closed, our 24 hour accident recovery helpline can arrange assistance to recover your car and help arrange onward transportation.

Not sure whether you should call us?

By calling us you can be sure that we are aware of the incident and are in a position to represent your best interests, as well as being able to advise you what your policy covers you for.

What will I be asked for?

• Your personal details
• What happened and what the damage is to your car
• Whether the car is driveable
• Where you are
• Details of any witnesses or third parties who were involved in the incident
• Details of any passengers in your or the third party’s car
• Whether the police were involved and any crime reference number, if relevant.

Ready to call?

0845 246 8539

Lines open: Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 11am-5pm

Outside these hours you can call our 24 hour accident recovery helpline on 0800 028 5904.